Frequently Asked Questions

Frequently Asked Questions

Q. Can I reissue my loyalty card? .

Lost points will be invalid, but will be reissued.

Multiple cards cannot be combined.

Q. What discounts are available? .

Presentation of the Physical Disability Certificate, Rehabilitation Certificate, Mental Disability Certificate, or Driving Record Certificate will receive a 10% discount on the meter value.
Discount will be rounded up to the nearest yen.
For example, if the meter is 610, you will receive a discount of 70 yen and pay 540 yen.
A double discount (20% discount) with labor cab is available.
Discounts are also available for hourly fares (below is for a 30-minute charter).

By Vehicle TypeEvery 30 minutes1 discount applied
ordinary car3, 140 yen2,200 yen
large-size(d) car5, 120 yen4,600 yen
jumbo5,200 yen4,680 yen

Cases that do not qualify for a discount

Physical Disability Certificate, Rehabilitation Certificate, Mental Disability Certificate, or Driving Record Certificate is not eligible for the discount if any of the following applies.

One person eligible for the discount (in possession of the above-mentioned certificate or handbook).

Up to three passengers, including the holder of the certificate and handbook, are eligible for the discount, so four or more passengers will not be eligible for the discount.

Two persons eligible for the discount (possessing the above-mentioned handbook or certificate).

Up to 6 passengers including the holder of the handbook/certificate are eligible for the discount, so more than 7 passengers will not be eligible for the discount.

Number of passengers who are eligible for the discount (holders of a certificate or certificate)Number of passengers eligible for a 10% discount (including holders of a passport or certificate)Number of passengers not eligible for the 10% discount (including those holding a certificate or certificate)
1 personUp to 3 persons4 or more persons
2 personsUp to 6 personsMore than 7 persons
3 personsUp to 9 persons
Q. What cab tickets are available? .
  • Hanamaki City welfare cab coupons (for the elderly and physically disabled) are available.Hanamaki City welfare cab coupons (for the elderly and physically disabled) are available.
    Taxi passes for the promotion of voluntary return of Hanamaki City driver’s license are also available.
    Taxi coupons for municipalities other than Hanamaki City are not available.
  • Taxi passes for the promotion of voluntary return of Hanamaki City driver’s license are also available.
  • Taxi coupons for municipalities other than Hanamaki City are not available.
  • JCB Taxi Ticket, VISA VJ Taxi Ticket, UC Taxi Ticket, MUFG Card NICOS Taxi Ticket, DC Kyo Koshin Taxi Ticket, Nissenren Partners TAXI-TICKET and Ai Taxi Ticket are available.JCB Taxi Ticket, VISA VJ Taxi Ticket, UC Taxi Ticket, MUFG Card NICOS Taxi Ticket, DC Kyo Koshin Taxi Ticket, Nissenren Partners TAXI-TICKET and Ai Taxi Ticket are available.
    Please inquire about other cab tickets.
    The maximum amount we accept is 10,000 yen.
  • Please inquire about other cab tickets.
  • The maximum amount we accept is 10,000 yen.
  • Bunka Taxi also issues its own cab tickets (accrued and prepaid).Bunka Taxi also issues its own cab tickets (accrued and prepaid).
    Please note that there are conditions for applying for unpaid cab tickets, and we may not be able to issue them.
  • Please note that there are conditions for applying for unpaid cab tickets, and we may not be able to issue them.
Q. Can I pay by credit card or electronic payment? .

Various credit cards are accepted.

E-money can be used with transportation system IC cards such as Suica and PASMO.
Electronic money such as Nanako and WAON cannot be used.

PayPay is also available.
PayPay may not be available in all cases.

Q. What is the procedure for a labor cab? .

Labor Taxi will assist in transporting pregnant women to the hospital.
The following necessary procedures and essentials are listed below.
The labor cab will be discounted 10% against the meter value.
If you present your Physical Disability Certificate, Rehabilitation Certificate, Mental Disability Certificate, or Driving Record Certificate, you will receive an additional 10% discount on the meter price, for a total of 20% discount.

Required Informationremarks
Phone numberWe would appreciate it if you could let us know if you have a landline or a cell phone, or both.
address (e.g. of house)If you are in an apartment or other similar building, please also provide your room number.
Hospital NamePlease tell us the name of the hospital where you plan to give birth.
expected date of confinementPlease inform us if you give birth without using the cab for family members, etc., and we will cancel your registration.
What you need to preparePlease have a bath towel or towel ready as we will lay it on the seat in the car when you board.
Q. What is a welfare vehicle?

A vehicle in which a wheelchair is secured inside the vehicle and passengers can get in and out of the vehicle while in a wheelchair or while lying on a bed (stretcher).

Fees and other information can be found at  eHeart Support Center (in Bunka Taxi) . EHEART Support Center (in Bunka Taxi) .

Wheelchair Vehicles.
Sleeping car with stretcher.

6-2 Futaba-cho, Hanamaki-shi, Iwate0198-23-3181

Call Hours
General and errand cabs are available 24 hours a day, 365 days a year
Welfare cabs are available Monday through Friday from 8:00 am to 5:00 pm.
We are open Monday through Friday from 8:00 a.m. to 5:00 p.m.
Please note that we may respond to your inquiry at a later date, depending on the nature of your inquiry.

6-2 Futaba-cho, Hanamaki-shi, Iwate0198-23-3181

Call Hours
General and errand cabs are available 24 hours a day, 365 days a year
Welfare cabs are available Monday through Friday from 8:00 am to 5:00 pm.
We are open Monday through Friday from 8:00 a.m. to 5:00 p.m.
Please note that we may respond to your inquiry at a later date, depending on the nature of your inquiry.